Privacy Policy

Your privacy matters to us.

At Paper & Brew, we believe trust is just as important as a good story.

When you place an order, sign up to our newsletter or get in touch with us, you trust us with your personal information. We take that responsibility seriously and are committed to protecting your privacy.

This policy explains what information we collect, why we collect it and how we keep it safe.
 

Last updated: 6 August 2026

Paper & Brew ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or shop on our website.

If you have questions, contact us at: paperandbrew@gmail.com

1) Who we are
Paper & Brew is the business responsible for your personal information (the “data controller”).

2) What information we collect
We may collect the following types of information:

• Contact details: name, email address, phone number (if provided)

• Account details: login details and member profile information (if you create an account)

• Order details: items purchased, delivery option, order notes, and order history

• Payment information: payments are processed by our payment providers. We do not store full card details.

• Delivery details: delivery address (UK only) and shipping updates

• Messages you send us: emails, contact form messages, and customer support chats

• Website usage data: pages viewed, device/browser info, and approximate location (based on IP)

• Marketing preferences: whether you opt in or out of marketing

3) How we use your information
We use your information to:

• Provide and run the website

• Create and manage your member account (if you choose to sign up)

• Process orders, payments, delivery, returns, and refunds

• Communicate with you about your orders and customer support requests

• Improve our website, products, and customer experience

• Send marketing emails if you opt in (you can unsubscribe anytime)

• Prevent fraud and keep the site secure

• Meet legal and tax obligations

4) Legal bases for processing (UK GDPR)
We process personal information when:

• It’s needed to perform a contract with you (e.g., to fulfill an order)

• You have given consent (e.g., marketing emails)

• We have a legitimate interest (e.g., improving our services, preventing fraud)

• We must comply with a legal obligation (e.g., accounting records)

5) Cookies and similar technologies
We use cookies and similar tools to help the site work, understand how it’s used, and support marketing.
You can control cookies through your browser settings. Some cookies are needed for the site to work.

6) Who we share information with
We may share your information with trusted services that help us run the business, such as:

• Website and hosting providers

• Payment processors

• Delivery/shipping services (UK only)

• Email and marketing tools (only if you opt in)

• Analytics providers

We only share what’s needed for them to provide their service.

7) International transfers
We are based in the UK and currently ship within the UK only. Some of our service providers may process data outside the UK. When this happens, we use appropriate safeguards required by law.

8) How long we keep your information
We keep personal information only as long as needed for the purposes above, including legal, tax, and accounting requirements.

9) Your rights
Depending on your situation, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Delete your information

• Restrict or object to certain processing

• Withdraw consent (for marketing)

• Data portability

To request any of these, email: paperandbrew@gmail.com

10) Marketing
If you opt in, we may send you marketing emails. You can unsubscribe at any time using the link in the email.

11) Security
We take reasonable steps to protect your information. No method of transmission or storage is 100% secure.

12) Children
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

13) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date.

Contact
Paper & Brew
Email: paperandbrew@gmail.com
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